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Frequently asked questions

Both are known to be chemical free. However, ceramic retains heat more naturally and cooks fluffier rice.

Our 1-year warranty covers electrical parts only. Due to the delicate nature of ceramic and clay, they are covered only if damage appears within 3 days of delivery.

Absolutely. One-touch presets for nutritious meals including Multigrain Rice, Porridge, Soup, Claypot Rice.

They are all excellent in terms of rice cooking. The major difference is the pot. Most Japanese brands use coated inserts. Kylin is strictly coating-free, which is the whole point.

Hand wash only with a soft sponge and mild detergent. No metal scourers, no dishwasher. Never drop it.

About Kylin

A premier destination for innovative home appliances and healthy cooking solutions. Famous globally for their signature ceramic rice cookers, they seamlessly blend traditional culinary wisdom with modern technology. Their chemical-free inner pots ensure superior heat retention and perfectly cooked meals, naturally elevating the everyday Australian kitchen experience.

Trusted In-store and Online Across Australia Since 2009

Hello Kitchen & Home

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