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Frequently Asked Questions

Yes. The marble non-stick coating is 100% PTFE and PFOA free, meaning it contains no synthetic chemicals associated with traditional non-stick coatings. It's a safe option for everyday cooking including meals for children and health-conscious households.

The 28cm suits most everyday cooking for two to three people and fits comfortably on a standard home cooktop. The 32cm gives you more surface area for larger meals, cooking for four or more, or when you want extra room for tossing ingredients without them spilling over the sides.

Yes, the Hello Kitchen marble wok is compatible with gas, electric, induction, ceramic and halogen cooktops.

Use silicone, wooden, or nylon utensils to avoid scratching the coating. Hand wash with warm soapy water after use rather than putting it in the dishwasher. Avoid preheating the wok empty on high heat. These habits extend the life of the coating significantly.

The marble stone coating has a higher heat tolerance and a different surface composition to standard PTFE non-stick coatings. This means it handles high-heat cooking with less degradation and less smoke output, which is particularly noticeable when stir frying on gas at full heat.

About Hello Kitchen

Since 2009, Hello Kitchen & Home has helped Australian families find the right kitchen products. With four physical stores in Sydney and Melbourne and over a decade of experience, we stand behind everything we sell.

Trusted In-store and Online Across Australia Since 2009

Hello Kitchen & Home

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